Shipping policy
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Where we deliver
We ship to almost every PIN code in India through trusted courier partners. We don't ship outside India yet.
Shipping charges
- Orders of ₹999 or more (after any discount) ship free.
- Orders below ₹999 have a flat shipping charge of ₹79.
- There is no extra charge for cash on delivery.
The exact amount is always shown at checkout before you place your order.
When your order ships
Orders are packed and dispatched within 2–4 working days. Orders placed on Sundays or public holidays are processed the next working day. During festivals and sales it can take a little longer; we'll tell you if there's a delay.
How long delivery takes
After dispatch, delivery usually takes:
- Metro cities: 2–5 working days
- Rest of India: 4–8 working days
- North-East, J&K, Ladakh, Andaman & Lakshadweep: 7–12 working days
These are our courier partners' estimates, not guarantees. Weather, strikes and local restrictions can cause delays outside our control.
Big teddies arrive vacuum-packed
Large and giant toys are vacuum-packed so they can travel safely and affordably, so they arrive flat. This is normal. Unpack, give the toy a good shake and fluff it with your hands, and leave it for 24–48 hours to regain its full shape.
Cash on delivery
When cash on delivery is offered at checkout, please keep the exact amount ready. If a cash-on-delivery order is refused at the door, we may not offer cash on delivery for your future orders.
Tracking your order
When your parcel ships, we email you the courier name and tracking number. You can check the status any time with the link in your order email or on our Track order page.
Wrong address or failed delivery
- Please check your name, address, PIN code and phone number carefully at checkout. We can change the address only before the order is dispatched.
- If a parcel comes back to us because the address was wrong or nobody was available after the courier's attempts, we can ship it again (the shipping charge applies again), or refund a prepaid order minus the shipping costs.
Damaged parcel
If the outer box looks torn, wet or tampered with, please record an unboxing video and see our Returns, refunds & cancellations policy.
Questions? Write to vin.nanded@gmail.com or WhatsApp us at +91 72491 29886.